AI and Copilot-Driven Sales Lead Generation Transformation
Discover how ITKnocks leveraged AI and Microsoft Copilot to transform sales lead generation, enabling smarter targeting, personalized outreach, and higher conversion rates.
AI and Copilot-Enhanced Campaign Optimization for a Client
ITKnocks enhanced marketing campaigns with AI and automation, using Azure OpenAI, Data Factory, and real-time insights for dynamic ad optimization.
Integrating Dynamics Contact Center & Copilot with Non-Microsoft CRMs
Discover how to integrate Dynamics Contact Center and Microsoft Copilot with non-Microsoft CRMs, addressing key challenges with a seamless architecture and solution design.
Transforming Customer Interactions with Generative AI Copilot in Dynamics Contact Centers
Discover how Generative AI Copilot enhances customer interactions in Dynamics Contact Centers, driving efficiency and personalized experiences.
Automate Azure Key Vault Key Refresh with Managed Identity
In modern software development, security practices often involve securely managing and regularly updating cryptographic keys.
Implementation of Dynamics Contact Center and Integration with Non-Microsoft CRM and IVR
Dynamics Contact Center is a Copilot-driven SAAS platform embedded with Generative AI, transforming communication across all channels.
How to Customize Address Fields for Bing Maps in Dynamics 365 CE
Discover how to customize address fields for Bing Maps in Dynamics 365 CE using custom fields and JavaScript, enabling structured data like dropdowns while keeping Bing Maps functional.
Seamless Fintech Integration: How ITKnocks Accelerated Success for Our Client
Discover how ITKnocks accelerated a fintech client's success by implementing a seamless, secure, and simplified integration using Microsoft technologies.
Optimizing Large Data File Storage with Dynamics 365 CRM: Scalable, Secure, and Cost-Efficient Solutions
Discover how integrating Dynamics 365 CRM with advanced file storage solutions can provide scalable, secure, and cost-effective management of large data files.
Set ‘Regarding’ as Contact in Customer Voice Survey Response Using Power Automate
Learn how to use Power Automate to set the contact as 'Regarding' in Customer Voice surveys, ensuring accurate data segmentation and better insights into customer satisfaction metrics like NPS.
