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🏆 ITKnocks places 6th in the CRN Fast50

Privacy Policy

Your privacy matters at ITKnocks

Effective Date: 17th July 2025


At ITKnocks, your privacy matters. We are committed to protecting your personal data and being transparent about how we collect, use, and protect it. This Privacy Policy explains how we handle your personal information in line with applicable privacy laws, including the Australian Privacy Principles (APPs) and international data protection regulations.

1. Who We Are?

ITKnocks is a Microsoft-focused IT consultancy helping organisations across Australia, New Zealand, and beyond with digital transformation using Dynamics 365, Power Platform, Azure, and Microsoft 365.

2. Information We Collect

We collect only the personal information we need to deliver our services and improve your experience. This may include:

  • Full name and job title

  • Company and contact details (email, phone, address)

  • Information provided via forms or service requests

  • Identification or verification documents (when required)

  • Website usage data through cookies and analytics tools

3. How We Use Your Information

We use your personal information for the following legitimate business purposes:

  • To provide Microsoft-based IT consultancy and support

  • To manage communication and client relationships

  • To improve our website and service offerings

  • To send updates, resources, or promotional content (you can unsubscribe at any time)

  • To comply with legal obligations

4. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality and tailor your experience.

Types of Cookies We Use

  • Essential Cookies: Enable core functionality, including security, session management, and accessibility.
  • Performance Cookies: Help us understand how you use the site via tools like Google Analytics.
  • Functional Cookies: Remember your preferences for a more personalised experience.
  • Marketing Cookies: May be used to measure the effectiveness of campaigns (e.g. Google Ads, LinkedIn)

Managing Your Preferences

You can manage or disable cookies through your browser settings. Note that some features of the site may not function correctly if cookies are turned off.

By using our website, you agree to the use of cookies as outlined above.

5. Data Security

We take data protection seriously. Your personal information is safeguarded through:

  • Data encryption

  • Secure storage systems

  • Access controls

  • Regular security assessments

We ensure that all service providers handling your data meet the same high standards.

6. Sharing and Disclosure

We do not sell or rent your personal information. We may share it with:

  • Employees and trusted partners involved in service delivery

  • Third-party service providers (e.g., Microsoft, cloud hosting, analytics tools) under confidentiality agreements

  • Regulatory bodies, where legally required

7. Your Rights

You have the right to:

  • Access and correct your personal information

  • Request data deletion, where applicable

  • Withdraw consent for marketing communications

  • Make a complaint regarding how your data is handled

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please reach out to us:

ITKnocks
Level 8, 171 Clarence St, Sydney,
NSW 2000
📧 Email: info@itknocks.com

9. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in regulations or business practices. Please check this page periodically for updates. We’ll notify you of significant changes via our website or email.

Let's Shape the
Future Together!

Innovation drives success and at ITKnocks, we bring the expertise and technology to help you stay ahead. Whether you’re looking to streamline operations, enhance customer experiences, or implement cutting-edge Microsoft solutions, our team is ready to support your digital journey.
Ready to take your business to the next level? Let’s connect and turn your vision into reality.