About the Role
We are seeking skilled and motivated Microsoft Dynamics 365 CE and Power Platform Consultants to join our team. In this role, you will collaborate with clients to design, develop, and deliver innovative solutions tailored to their business needs. You will leverage your expertise in Dynamics 365 CE, the Power Platform, and Azure to provide impactful solutions and ensure client satisfaction.
Key Responsibilities
Solution Design
- Collaborate with clients to gather business requirements through workshops, interviews, and analysis.
- Design tailored end-to-end solutions using Dynamics 365 CE, Power Platform, and Azure services.
- Prepare technical and functional documentation, including solution architecture, workflows, and user guides.
- Ensure solutions align with industry best practices and client-specific goals.
Technical Development
- Develop customizations and extensions using Dynamics 365 CE, including plugins, custom workflows, and JavaScript.
- Build integrations between Dynamics 365 CE and third-party systems using Azure services like Logic Apps, Service Bus, or custom APIs.
- Enhance system functionality by creating Power Platform solutions, including Power Apps, Power Automate workflows, and Power BI dashboards.
- Perform data migration and data transformation tasks using tools like Azure Data Factory or KingswaySoft.
- Conduct rigorous testing to ensure the quality and reliability of developed solutions.
Client Collaboration
- Act as a trusted advisor, providing expert guidance to clients on leveraging Dynamics 365 CE, Power Platform, and Azure for business transformation.
- Participate in regular client meetings to review progress, address concerns, and provide status updates.
- Conduct user training sessions and create learning materials to ensure smooth adoption of solutions.
Ongoing Support
- Offer post-implementation support, including troubleshooting, performance optimization, and issue resolution.
- Conduct periodic system health checks to identify and address potential risks or bottlenecks.
- Manage change requests and enhancements based on evolving client needs.
- Maintain detailed documentation of support activities and solutions provided.
Desired Skills and Qualifications
Technical Skills
- Proficiency in Microsoft Dynamics 365 CE: customizations, workflows, plugins, and configurations.
- Hands-on experience with the Power Platform: Power Apps, Power Automate, and Power BI.
- Knowledge of Azure services such as Azure Logic Apps, Azure Functions, and Azure Data Factory.
- Familiarity with programming languages like C#, JavaScript, and TypeScript.
- Experience in integrating Dynamics 365 CE with external systems using APIs and middleware tools.
- Strong understanding of data migration processes and tools (e.g., KingswaySoft, SSIS).
Soft Skills
- Excellent communication and interpersonal skills to collaborate with clients and teams effectively.
- Strong problem-solving and analytical skills to design innovative solutions.
- Ability to manage multiple tasks and deliver high-quality results under tight deadlines.
- Team-oriented attitude with a proactive approach to learning and improvement.
How to Apply
Submit your resume and cover letter to hr@itknocks.com. Join us in delivering transformative solutions to our clients and advancing your career in Microsoft Business Applications.